The DeMarco Business Performance Score™

See the operation
behind the effort.

Answer ten practical questions. Get an immediate score that shows the strength of your operating foundation and the level of attention it needs.

Start the 5-Minute Assessment
Score honestly.

Choose the answer that reflects how the operation performs consistently—not how it performs on its best day.

Operational assessment

Rate each statement.

0of 10 answered
01 / DirectionEmployees clearly understand their daily priorities and what successful performance looks like.
02 / ProcessCritical work is supported by clear, current, and consistently followed procedures.
03 / WorkflowWork moves through the operation without avoidable delays, confusion, or repeated handoff failures.
04 / LeadershipManagers communicate expectations, address problems promptly, and follow through consistently.
05 / AccountabilityResponsibilities have clear owners and missed standards lead to timely corrective action.
06 / InventoryInventory, materials, tools, and supplies are accurate, organized, and available when needed.
07 / MeasurementLeadership regularly reviews meaningful performance indicators and uses them to make decisions.
08 / TrainingEmployees receive structured training and can perform their responsibilities safely and correctly.
09 / CommunicationImportant information moves reliably between employees, leaders, departments, and customers.
10 / ControlThe operation can perform effectively without the owner personally solving every daily problem.

Answer all 10 questions to calculate your score.

What the assessment covers

Ten signals.
One operating picture.

01Direction02Process03Workflow04Leadership05Accountability06Inventory07Measurement08Training09Communication10Control